How do I reset my electronic cat flap?


  1. Remove the battery cover lid.
  2. Press and hold the memory button for at least 10 seconds.
  3. The indicator lamp will stay on for the duration that the button is held down.
  4. When the memory is wiped, the catch will open and close automatically.
  5. Let go of the memory button and replace the battery cover lid.

How does Cat Mate cat flap work?

The flap is operated by four AA batteries which should last approx. 12 months (not included). An LED light will flash repeatedly when the batteries are running low. Designed to allow maximum entrance space, Cat Mate Microchip Cat Flap is a stress-free and easy way for your cats to come and go.

How do you program a cat mate?

After fitting, ensure the flap is tuned to the metal panel by pressing the ‘PROGRAM’ button (H) for 5 seconds until LED (A) lights. After 10 seconds press the ‘PROGRAM’ button again to complete retuning.

How do I reset my petsafe cat flap?

To power down and then reset the door:

  1. Unplug the power.
  2. Take out the battery.
  3. Press and hold the red button for 10-15 seconds. This will clear the circuit board.
  4. Plug the unit back in.
  5. Press and hold the green button for 30 seconds to restore the door to default settings.
  6. Put the battery back in.

Why is my microchip cat flap not working?

One of the most common microchip cat flap problems is that the flap stops working or it won’t open. Your microchip cat flap may not work due to several reasons. It may fail to work when your pet uses it or it may not record the collar tag or microchip number.

What happens when SureFlap batteries run out?

When the batteries run out on the SureFlap Microchip Cat Flap, the cat flap will remain locked. Your cat would be able to go outside but would not be able to come back inside.

How long do cat flaps last?

12 months
They are powered by batteries, but have a very long life span (usually over 12 months with normal use), and ordinarily they will have a handy indicator light that flashes when they’re starting to run low. There are so many benefits to installing a microchip cat flap into your home.

Why is SureFlap flashing red?

How to tell if the batteries need replacing on the SureFlap Microchip Cat Flap. If the LED light starts flashing red every five seconds, this is an indicator that you need to replace the batteries.