Why is Ezidebit taking money out of my account?

It means the payment has failed and a new arrangement will need to be made with your customer (the payer) to recover the funds.

How do I contact Ezidebit?

If you have a charge on your statement that you’re unsure of, we are happy to help. You can complete a payment search here, or contact our support team directly on 1300 763 256 or [email protected] to assist further.

What are Ezidebit charges?

All transaction fees can be paid by the business or passed down to your customers. A $9.90 fee is charged to your customers for any failed debit transactions. N.B. displayed pricing is for non-integrated clients who use EziOnline only.

Who uses Ezidebit?

The Ezidebit direct debit solution was a hit, and is now used by thousands of businesses across Australia and New Zealand. Owners can collect regular, recurring direct debit and real time card payments, consolidated into a simple reporting dashboard and reconciliation tool.

How do I cancel my EziDebit account?

You can also send us the cancellation request by emailing [email protected] or phoning 1300 763 256.

Is EziDebit safe?

With Ezidebit, you can accept all major payment types via our five payment methods, in a safe and secure system that is Level 1 compliant with the Payment Card Industry Data Security Standards (PCI DSS).

How do I cancel my EziDebit payment?

Your customers need to contact your business if they wish to amend or cancel their payment schedule. You can action their request immediately through EziOnline or through your integrated business software. You can also send us the cancellation request by emailing [email protected] or phoning 1300 763 256.

How do I cancel my Ezypay direct debit?

a) Terminate this Direct Debit Authority and cease to provide the direct debit service at any time by written notice sent by mail or email. I may: a) Terminate this Direct Debit Authority by providing seven (7) days written notice to Ezypay.

What is Ezi fail pay on bank statement?

This failed payment code often means that the card number provided can’t be used for direct debit payments, e.g. gift cards or EFTPOS cards. Contact the business with your new payment details; Arrange a reattempt of the payment with the business.

How can I contact Ezidebit?

How can I contact Ezidebit? You can contact Ezidebit directly on 1300 763 256 or [email protected] How is my money protected? How is my money protected? All customer payments are deposited into a Trust Account before being transferred directly into your bank account, so you know your income is protected.

Why is Ezidebit on my statement instead of my Name?

In some cases, Ezidebit will appear on your statement instead of the businesses name. Q: Why are Ezidebit charging me? Ezidebit debits on behalf of a business you are receiving a service from, this could be your gym, childcare centre or accountant for example.

Does Ezidebit have an Australian Financial Services Licence?

Does Ezidebit have an Australian Financial Services Licence? Yes. We were the first direct debit provider licensed by the Australian Securities and Investment Commission (ASIC) as an Australian Financial Services Licensee (AFSL No. 315388). How can I contact Ezidebit?

Why choose Ezidebit for your property management?

It’s been even easier having Ezidebit integrated as part of Console, our property management and trust accounting software provider. We would save around half an hour each day reconciling payments and other administration functions in managing this side of our business.